Call Us At City Hall: 416-392-4032

Help for Low Income Households

Help with Electricity Bills for Low-Income Households – Update Dec 2016

The Ontario Electricity Support Program (OESP) helps lower-income homes save on electricity. If you qualify, this program gives you a credit every month on your bill. Learn more about OESP here

Home Assistance Program (HAP)

If you qualify, you could receive free upgrades to make your home more energy efficient, and help you save on your electricity bill. Upgrades may include a new energy-efficient refrigerator, freezer, dehumidifier, lightbulbs and more. Learn about HAP here

Low-income Energy Assistance Program (LEAP)

Toronto Hydro’s LEAP program provides a grant of up to $500 (per year) to customers having difficulty paying ‘past due’ electricity bills.

Find out if you qualify for LEAP here

Help with Electricity Bills for Low-Income Households

There is a new program to help those in lower income households with their electricity bill. You will need to check online at or call 1-855-831-8151 (TTY 1-800-855-1155) to find out if you qualify and find out how to apply.

Free Energy Upgrades for Your Home

If you qualify, Toronto Hydro will install upgrades to help you save energy and make your home comfortable – visit for details.

In a Bind

Emergency financial assistance may be available to help you pay your bill – visit for details.


100 Queen Street West,
Suite C45, Second Floor
Toronto, ON M5H 2N2
Phone: 416-392-4032
Fax: 416-392-4123