Call Us At City Hall: 416-392-4032

Registration for City of Toronto’s fall/winter recreation programs begins September 13 at 7 a.m. for Toronto and East York.

Registration for City of Toronto’s fall/winter recreation programs starts September 13 at 7 a.m. for Toronto and East York. 

The City of Toronto offers a wide range of quality recreation programs for people of all ages, skill levels and interests. Registration for fall and winter general programs, fall skating and swimming, and ski and snowboard lessons starts at 7 a.m. on September 13 for Toronto and East York.

How to register 
Step 1: Get account numbers
Residents need a family number and client number to sign up for recreation programs. It is encouraged to get your family and client numbers before registration day.
Get your family and client numbers by calling the Customer Service Call Centre at 416-338-4386 or speaking with staff at a City community centre.
Call centre hours will be extended from 7:30 a.m. to 6:30 p.m. on September 6, 7, 8 and 11.

Step 2: Choose programs
Residents are advised to have a few backup choices prepared in case their preferred program is full.
A listing of programs can be found online at or in the printed FUN Guide available at City Hall, civic centres, community centres and libraries.
A program wish list can be created as part of the online FUN Guide via the above link.

Step 3: Register
Registration starts at 7 a.m., so residents are encouraged to have all information and payment options ready. There are four ways to register:
1. Online at – the easiest and fastest way to register.
2. By touchtone phone – follow the prompts at 416-338-0000.
3. By telephone with customer service assistance at 416-338-4386.
4. In person at select locations listed at and in the FUN Guide.

Duplicate registrations
To give the greatest access to as many people as possible, clients registered for programs that occur at the same time must choose one program and staff will withdraw them from the other program(s), giving other residents a better chance to participate.

Welcome Policy yearly credit
The Welcome Policy credit can be used to register for City recreation programs. People receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit and should speak to their caseworker. More information about the yearly credit is available at

Free programs 
Many community centres offer free recreation programs, including leisure swimming and skating, and drop-in programs for children, youth and older adults. You can visit for more information about free and low-cost programming options.

Older adult discounts
Older adults (60 and up) receive a 50 per cent discount off the regular price of adult recreation programs.

Making it better
Residents can provide ideas and suggestions about how the City is doing with the registration process by joining the conversation on social media using the hashtag #TOrec, by following us on Facebook or Twitter @TorontoPFR, or by visiting for updates.

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Suite C45, Second Floor
Toronto, ON M5H 2N2
Phone: 416-392-4032
Fax: 416-392-4123