Call Us At City Hall: 416-392-4032

Registration starts December 5 for North York and Toronto and East York districts: Toronto’s Winter swim, skate programs, and March Break camps

Registration for City of Toronto’s winter swim and skate programs and March break camps November, 27, 2017


The City of Toronto offers a wide range of safe, fun and high-quality recreation programs for people of all ages, skill levels and interests. Registration for winter swim and skate programs and March break camps starts at 7 a.m. on Saturday, December 2 for Etobicoke York and Scarborough districts and Tuesday, December 5 for Toronto and East York and North York districts

The City has also introduced clearer navigation and planning tools online, and has extended customer service hours and added more staff to provide in-person support. Upgrades to the online registration system requires users to update their web browsers. Residents should test their browsers (click here) before registration day and updating their browsers if required.



How to register

Step 1: Get account numbers

Residents need a family number and client number to sign up for recreation programs. Those looking to register are encouraged to get their numbers before registration day by calling the Customer Service Call Centre at 416-338-4386 or speaking with staff at a City community centre.


On November 30, December 1 and December 4, call centre hours have been extended from 7:30 a.m. to 6:30 p.m. (regular hours are 8:30 a.m. to 4:30 p.m.) to assist with account information and any other questions related to registration.

Step 2: Choose programs

Residents are advised to have a few backup choices prepared in case their preferred program is full. For a listing of programs click here or in the printed FUN Guide available at City Hall, civic centres, community centres and libraries. A program wish list can be created with the online FUN Guide.


Step 3: Register

Registration starts at 7 a.m., so residents are encouraged to have all information and payment options ready. There are four ways to register:

  1. For Online click here. – the easiest and fastest way to register
  2. By touchtone phone – following the prompts at 416-338-0000
  3. By telephone with customer service assistance at 416-338-4386
  4. For in person at select locations click here  in the FUN Guide.


Welcome Policy yearly credit

The Welcome Policy credit can be used to register for City recreation programs. People receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit and should speak to their caseworker.


Older adult discounts

Older adults (60 and older) receive a 50 per cent discount off the regular price of adult recreation programs.

For information on non-emergency City services and programs, Toronto residents, businesses and visitors can click here, call 311, 24 hours a day, 7 days a week.





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100 Queen Street West,
Suite C45, Second Floor
Toronto, ON M5H 2N2
Phone: 416-392-4032
Fax: 416-392-4123